HiFiSoundConnection - Worst ever!!!!!
4 months and I’m still fighting for my money. 2 broken orders sent to me no email responses call and customer service has a million excuses. Filed a complaint with the BBB now they won’t give me my money back. FRAUD!!!
Sent a honda head unit in a plastic bag...broke upon delivery...wanted me to return and pay for shipping. I called and got a replacement. They shipped in two plastic bags and same result. Broke. Complained and now sending a third. I really think they are scamming the...Read more
I went to the website and selected speakers based on the criteria that the HiFiSoundConnection website requested in order to identify which speakers I needed. The 4 speakers I received were not the exact match, I only wanted an identical swap out, no upgrade. I called...Read more
I am a musician (drummer) and have been buying and selling musical instruments for last 10+ years. And I need to say that my buying experience with this company was the worst one in my life. On March 9th I've placed an order on their website -...Read more
I'd offer zero stars if it were a choice. They have a strong ebay presence, so if there is a way to steer people away from them over there, that'd also be a plus. I ordered (through their website, not ebay) 3 items in total, for around $200. The first item was a 5...Read more
i had the worst experience ever! purchased the LAUNCHpad MIDI controller bundle with cases(179). i received the LAUNCHPAD but no MIDI controller or cases. when i called the first time i was told they would ship the rest. it's been almost a month. i've called, chatted...Read more
I ordered a stereo for my vehicle. I agree that I did not read the warranty statement of 30 days at the time of ordered. I got busy and did not open the stereo until after the warranty had expired. When I opened it, it was dirty, had scratches on the display and old...Read more
I didn't like
- Customer service and product quality
I ordered a sub box from them BEFORE reading the reviews. Based on the reviews, I wanted to cancel my order and not have to deal with them at all. I decided not to, and I'm glad I did. I had no issues at all with this company. I ordered it on a Saturday, and I got a...Read more
I paid $500 for a set of 4 slimpar64RGBA's for an upcoming wedding that I'd be DJing. Got an email from them a few days later that said the equipment was damaged and so the shipment was going to be delayed. I replied with a request to cancel the order and refund my...Read more
Very bad business practice. The item listed as in stock, turn out is on backorder at least a month. Very rude lady on the phone. Hanged the phone up on me. I do not want to spend more time to write. I want to forget I have ever contacted HiFiSound. Foe the 100 word...Read more
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