Latest review first
HiFiSoundConnection - Don’t buy from them
Ordered radio for my car- radio light didn’t work and CD player didn’t work. I paid 30 some dollars for shipping. They wanted me to return and pay shipping again for there broken radio. I would have paid more for shipping then I paid for radio. Horrible company don’t buy from them. I could have bought a brand new alpine radio for the price I would have payed to possibly had a working junk yard factory radio working from the,.
I attempted to order a set of speakers for my car but their website crashed before I got a confirmation the order went through. I again tried to order and this time it went through. Within about 15 minutes, I received 2 emails confirming 2 separate orders. I was...Read more
I didn't like
- Refund policy and cancellation policy
HiFiSoundConnection - Worst ever!!!!!
4 months and I’m still fighting for my money. 2 broken orders sent to me no email responses call and customer service has a million excuses. Filed a complaint with the BBB now they won’t give me my money back. FRAUD!!!
HiFiSoundConnection - Horrible..sending junk and blaming the USPS
Sent a honda head unit in a plastic bag...broke upon delivery...wanted me to return and pay for shipping. I called and got a replacement. They shipped in two plastic bags and same result. Broke. Complained and now sending a third. I really think they are scamming the USPS for insurance. Knowing full well that their shipping methods caused the problem... Do not do business with them. Tgey should be investigated for fraud.
I went to the website and selected speakers based on the criteria that the HiFiSoundConnection website requested in order to identify which speakers I needed. The 4 speakers I received were not the exact match, I only wanted an identical swap out, no upgrade. I called...Read more
I am a musician (drummer) and have been buying and selling musical instruments for last 10+ years. And I need to say that my buying experience with this company was the worst one in my life. On March 9th I've placed an order on their website -...Read more
I'd offer zero stars if it were a choice. They have a strong ebay presence, so if there is a way to steer people away from them over there, that'd also be a plus. I ordered (through their website, not ebay) 3 items in total, for around $200. The first item was a 5...Read more
i had the worst experience ever! purchased the LAUNCHpad MIDI controller bundle with cases(179). i received the LAUNCHPAD but no MIDI controller or cases. when i called the first time i was told they would ship the rest. it's been almost a month. i've called, chatted...Read more
I ordered a stereo for my vehicle. I agree that I did not read the warranty statement of 30 days at the time of ordered. I got busy and did not open the stereo until after the warranty had expired. When I opened it, it was dirty, had scratches on the display and old...Read more
I didn't like
- Customer service and product quality
I ordered a sub box from them BEFORE reading the reviews. Based on the reviews, I wanted to cancel my order and not have to deal with them at all. I decided not to, and I'm glad I did. I had no issues at all with this company. I ordered it on a Saturday, and I got a...Read more
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